Our commitment to data protection
How bitbaji protects your privacy
SSL Encryption
Every transaction and piece of personal data is protected by 256-bit SSL encryption — unreadable to any third party in transit.
Never Sold to Third Parties
Bitbaji never sells your data. Your information is not shared with advertisers or any other third parties.
Your Data, Your Control
You may view, correct, or request deletion of your data at any time.
Secure Servers
Your data is stored on secure servers that meet international standards. Regular security audits are conducted.
Minimal Data Collection
We collect only the information needed to provide our services — nothing more.
Opt-Out Option
If you do not wish to receive marketing emails or notifications, you can easily opt out at any time.
By using the bitbaji website or app, you are considered to have accepted this Privacy Policy. You will be notified of any changes.
1Introduction
Welcome to bitbaji.vu. We take the privacy of our users very seriously. This Privacy Policy explains what data bitbaji collects, why it collects it, how it is used, and how it is kept secure.
In today's digital world, data security is a serious concern. Many platforms are careless with user data — but bitbaji believes your personal information belongs to you, and protecting it is our responsibility.
This policy has been drafted in accordance with applicable data protection laws in Bangladesh and international best practices.
2What data we collect
Bitbaji collects information in several ways. The details are outlined below:
Directly From You
When you register, we collect the information you provide — your name, email address, mobile number, and date of birth. National ID details may also be requested for identity verification purposes.
Automatically
When you use bitbaji, certain technical data is collected automatically — such as your IP address, device type, browser information, login time, and activity on the platform.
| Type of Information | Example | Purpose |
|---|---|---|
| Identity Information | Name, date of birth, NID | Account Verification |
| Contact Information | Email, mobile number | Support & Notifications |
| Financial Information | Payment methods, transaction history | Deposits & Withdrawals |
| Technical Information | IP, device, browser | Security & Fraud Prevention |
| Gaming Data | Gaming history, preferences | Experience Improvement |
3How Information Is Used
Bitbaji uses the information it collects solely for the following purposes:
- To create and manage your account.
- To process deposits and withdrawals.
- To provide customer service and support.
- To ensure platform security and prevent fraudulent activity.
- To comply with legal obligations.
- To improve the platform and the quality of our services.
- To send you promotional content with your consent.
Bitbaji never sells your data for advertising purposes. Your information is not used in marketing materials without your consent.
Your data is used only to provide services — never for commercial sale. That is bitbaji's commitment.
4When Information Is Shared
Bitbaji does not generally share your information with third parties. Limited sharing may occur only in the following circumstances:
Service Provider Partners
Game software providers, payment processors, and technology service providers may receive limited data — solely for the purpose of operating the service. They are not permitted to use this data independently.
Legal Obligations
Bitbaji may be required to disclose information in response to a lawful order from a Bangladeshi law enforcement agency or court. In such cases, bitbaji will make reasonable efforts to notify you in advance.
Business Restructuring
In the event of a merger or acquisition, your data may be transferred to the new owner — who will be bound by this Privacy Policy.
Bitbaji never sells your data to advertising networks, data brokers, or any other commercial entities.
5Cookie Policy
Bitbaji uses cookies and similar technologies to improve your platform experience. Cookies are small text files stored in your browser.
Cookies we use
- Essential Cookies: Required for login sessions and core platform functionality — these cannot be disabled.
- Performance Cookies: To understand how well the platform is performing.
- Preference Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand how users interact with and navigate the platform.
You can disable cookies through your browser settings, though some features may not function properly as a result. For all non-essential cookies, bitbaji will ask for your consent before setting them.
6How Long Information Is Retained
Bitbaji retains your data only for as long as necessary to provide services or meet legal obligations.
- Data associated with an active account is retained for the duration of the account.
- Even after account closure, certain data may need to be retained for legal reasons, typically for 5–7 years.
- Financial transaction records may be retained for an extended period for audit and tax purposes.
- Data is deleted after a set period unless a legal obligation requires otherwise.
You may request to close your account at any time. However, some data may need to be retained for legal reasons — you will be informed if that is the case.
7Your Rights
Under this Privacy Policy, you have several important rights:
Right to Access Your Information
You may request to know what personal information bitbaji holds about you.
Right to Rectification
You may request that any inaccurate or outdated information be corrected.
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing
You may request that we restrict the use of your information for specific purposes.
Right to Data Portability
You may request a copy of your personal data.
Right to Object
You have the right to object to the processing of your information in certain circumstances.
To exercise any of these rights, please contact our support team. We typically respond within 30 days.
8Children's Privacy
Bitbaji's services are intended for users aged 18 and above. We do not knowingly collect data from minors.
If we are notified that we hold information belonging to a minor, that information will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child has registered on bitbaji, please contact our support team immediately.
9Security Measures
Bitbaji has implemented a range of technical and organizational measures to protect your data:
- SSL/TLS Encryption: All communications are encrypted.
- Firewall: To prevent unauthorized access.
- Two-Factor Authentication: An extra layer of account security.
- Regular Security Audits: To identify and address vulnerabilities.
- Staff Training: All team members receive training on data protection.
- Data Minimization: Only the information that is necessary is stored.
Please note that no system can guarantee 100% security over the internet. We encourage you to keep your password confidential and always log out after using a shared or unfamiliar device.
If you notice any suspicious activity, contact our support team immediately. We will act promptly.
10Policy Changes & Contact
Policy Updates
Bitbaji may update this Privacy Policy at any time. For significant changes, you will be notified by email or via a notice on the platform. The effective date of any change will be clearly displayed at the top of this page.
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
Contact Us
For any privacy-related questions, requests, or complaints, please reach out to our support team:
Email: [email protected]
Live Chat: Available directly on the platform, with responses typically within a few minutes.
Trust us — bitbaji is with you
Join bitbaji today for a safe, transparent, and trustworthy gaming experience.